Siemens Energy
"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.
Grid Technologies
The rising share of renewables, growing energy demand, ageing infrastructure and increasing complexity require new connections but also upgrading and renewing of existing grids.
About the Role
Location
United States of America
Mississippi
Richland
Company
Siemens Energy, Inc.
Organization
Grid Technologies
Business Unit
Service
Full / Part time
Full-time
Experience Level
Experienced Professional
A Snapshot of Your Day
In this position, you will provide customer support to Utility and Industrial clients across the United States and globally. You will regularly communicate with customers, the purchasing team, contract administrators, and the warehouse staff. Our primary goal is to offer world-class service by addressing our customers' needs for spare parts. We aim to deliver an appropriate level of quality, ensuring materials and services are provided on schedule and in compliance with the customers' specifications and expectations.
How You’ll Make an Impact
- Provide technical solutions to customers' issues, including troubleshooting and identifying appropriate replacement parts.
- Coordinate proposal activities for Siemens Energy GT Service parts, with a focus on Transformers, Voltage Regulators, and HV Breakers.
- Engage in daily communication with various team members to deliver exceptional customer support.
- Prepare quote documents that detail the technical, financial, and legal aspects of parts quotations.
What You Bring
- Associate’s degree or 6+ years of experience in Customer Service.
- SAP and Salesforce experience required.
- Proficient in Microsoft Office (Power Point, Word, Excel, Outlook).
- Strong interpersonal, written, and verbal communication skills.
- Ability to multi-task across various functions, set and manage customer priorities in a timely manner, and work collaboratively in a team environment.
- Detail-oriented, flexible and highly motivated with a strong work ethic and professional demeanor.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Grid Technologies
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
- Career growth and development opportunities
- Supportive work culture
- Company paid Health and wellness benefits
- Paid Time Off and paid holidays
- 401K savings plan with company match
- Family building benefits & parental leave
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Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more.
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. Click here to read more.