Siemens Energy

A Snapshot of Your Day

The Client Service Representative is responsible for measuring and satisfying Siemens Energy objectives and goals for quote and order cycle time, and pricing responsibility to meet the margin objectives of the Product Line as well as drive and improve Customer Service direct to customers. Responsible for preparing quotations/proposals and entering orders for replacement parts from inquires/orders received directly from customer or representative. Responsible for coordinating post order details between Manufacturing, Accounting, Engineering, Repair Operations and the customer to ensure on time shipments of orders.

How You’ll Make an Impact

• Prepare formal bids and proposals using existing systems to enter quotes and orders.
• Participate in customer negotiations on pricing, delivery, and non-standard Terms and Conditions.
• Initiate and review Engineering jobs based on client requirements and updates.
• Oversee all quotes/orders, ensuring review, verification, pricing, delivery, margins, and handling of customer complaints.
• Coordinate with Engineering and Manufacturing for new drawings, revisions, and alternative materials to address delivery issues.
• Establish lead times and provide delivery alternatives through negotiations with planners, buyers, and manufacturing personnel.

What You Bring

• An associate's degree or higher preferred, or at least 2 years of experience in a Client Facing Role. Those with more experience may be considered for a more senior level.
• Experience with Microsoft Excel, Word, and Outlook.
• Knowledge of Siemens Energy businesses and customers.
• Excellent organizational skills with precise attention to details.
• Must be able to excel in a team setting working with various customers & other departments.

Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards/Benefits

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs

This job may be based in Olean or Painted Post New York. Siemens Energy offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position in Olean or Painted Post, New York is $77,200 - $88,800 and the annual incentive target could be 10% of base salary.