Siemens Energy

LET’S TALK ABOUT YOU

Your profile

• Bachelor’s / Master’s degree in Computer Science or equal.

·       5 or more years of relevant job experience including analyzing, configuring, troubleshooting, designing complex enterprise networks.

o   Strong understanding of network routing and switching protocols required.

o   Demonstrated experience with WAN and backbone network protocols (BGP, OSPF, MPLS, etc.) required.

o   Experience with cloud (AWS, Azure, GC) network and/or security required.

o   Experience with next generation firewall technology (Palo Alto, Check Point, Fortinet, etc.) desirable.

o   Excellent analytical, interpersonal, and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

o   Demonstrated experience with Zscaler (ZPA and ZIA) desirable.

o   Organized, ability to work independent and within a team to achieve given objectives.

Your responsibilities

• Be a part of service improvement initiatives and contribute through implementation of new ideas.

·       Provides clear and concise recommendations to remediate performance/scaling bottlenecks.

• Provide L3 level guidance to support teams for complex network issues.
• Provide world-class customer experience with every interaction.
• Engage and empathize with customers to support and resolve technical issues through completion.
• Develop, foster, and maintain highly effective customer interaction.
• Ensure accurate and timely resolution of all assigned issues.
• Share your knowledge with teammates and guide them in the resolution of complex technical problems.
• Collaborate with team members to enhance the customer experience.

LET’S TALK ABOUT US

"Let’s make tomorrow different today" is our genuine commitment at Siemens Energy to all customers and employees on the way to a sustainable future.

In our Business Functions we enable our organization to reach their targets by providing best-in class services and solutions in the areas of IT, HR, Finance, Real Estate, Strategy & Technology and more.

MORE INSIGHTS

Be Energized. Be you.

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and compassion. Our combined creative energy is fueled by at least 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society. All of society. 

Jobs & Careers: https://www.siemens-energy.com/global/en/company/jobs.html