O365 Support Engineer - Teams

O roli

Lokalita
India
Haryana
Remote vs. Office
Hybrid (Remote/Office)
Společnost
Siemens Energy Industrial Turbomachinery India Private Limited
Organizace
EVP Global Functions
Obchodní jednotka
Information Technology
Plný/Částečný úvazek
Na plný úvazek
Úroveň praxe
Zkušený profesionál

A Snapshot of Your Days

0365 Support Engineer -Teams will be responsible for providing seamless operations of the Microsoft teams service and also ensuing effective collaboration

Work in close collaboration with stakeholders, grow your network and get ready for future global roles at Siemens Energy

How You’ll Make an Impact / Responsibilities

  • Provide day to day operational task for Microsoft Teams and other M365 Applications ensuring an excellent customer experience every time.
  • Evaluate symptoms and determine the root cause of complex client issues reported by various stakeholders and end-users Regular monitoring of Office 365 applications.
  • Knowledge of the Teams Telephony topics.
  • Manage the development and implementation new services and testing of assigned servers.
  • Set-up, troubleshoot issues related to MTR and Meeting room configuration topics.
  • Provide Solutions on Automating daily administrative task.
  • Share your knowledge with teammates and guide them in the resolution of complex technical problems.
  • Collaborate with team members to enhance the customer experience.
  • Enforce a high-quality customer service culture.
  • Stay up to date with technological changes in the industry with internal and external training.

Your opportunities for personal growth

  • Be part of an international, multicultural and diverse team
  • Work independently
  • Work creatively
  • Work together with IT Board executives

What You Bring / Skills, Capabilities

  • Bachelor’s / Master’s degree in technology.
  • 2-4 years of experience in similar role with hands-on experience in:
  • MS Teams Administration
  • Operators connect.
  • Teams Device management
  • Identifying host providers
  • Experience documenting and maintaining configuration and process information.
  • Excellent communication and interpersonal skills.
  • Critical thinking skills and ability to work under pressure with an organized problem-solving approach.
  • Multi-tasking skills and ability to meet deadlines.
  • Flexible and adaptable; able to work in ambiguous situations; Good organizational skills.

About the Team

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://bitly.ws/ZFwV

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

  • Under our motto #BetterTogether, we offer our employees the opportunity to work flexibly and remotely. But our offices also leave nothing to be desired and offer space for inspiring collaboration and creativity.
  • Our people are our most valuable asset. We in Siemens Energy care for your good health & wellbeing. Accordingly, we offer ‘Home Collection based Preventive Health Check-up’ to our employees and their family.
  • The professional and personal development of our employees is very important to us. We give them the opportunity to learn and develop in a self-determined way. Various attractive programmes and measures are available for this purpose.
  • Flexi Pay empowers employees with the choice to customize the amount in some of the salary components within a defined range thereby optimizing the tax benefits. Accordingly, each employee is empowered to decide on the best Possible net income out of the same fixed individual base pay on a monthly basis.

We value equal opportunities and welcome applications from people with disabilities.

Jobs & Careers:

https://www.siemens-energy.com/global/en/company/jobs.html